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WISHIN for Care Coordination

Wednesday, May 3, 2017  
Posted by: Jamie Michael
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WISHIN for Care Coordination

The WISHIN Pulse Community Health Record is an aggregated, longitudinal, patient-centric view of a patient's clinical history (including Medicaid-paid prescriptions) that is supplemented by integrated access to state data sources like the Wisconsin Immunization Registry and the Prescription Drug Monitoring Program.

Participating health care organizations feed information from their EHR systems to WISHIN in real time, and WISHIN makes it available for query by other members of the network. By using WISHIN, health care organizations don't have to make special arrangements to receive or send clinical information, or build point-to-point connections with all of their trading partners. One connection to WISHIN can connect them with every other organization in the network.

"Users of the WISHIN Pulse system don't need to know where a patient may have received care elsewhere," said Joe Kachelski, CEO of WISHIN. "They just need the patient's name."

Another feature of WISHIN Pulse that will be implemented for the safety-net clinics is the Patient Activity Report for clinics (PAR-C). The PAR-C is a daily notification triggered when clinic patients have an emergency department (ED) or inpatient admission or discharge anywhere in the WISHIN network. The report includes the most recent demographic and contact information about the patient and high-level clinical information about the hospital encounter. It is delivered in an electronic format that can be ingested into care-management systems or other patient databases, so that care managers can quickly provide outreach and follow-up care for their patients.

"WISHIN has a substantial presence in Milwaukee," said Kachelski. "All of the Milwaukee-based health systems, the Milwaukee County Behavioral Health Division, and several independent clinics are participating in WISHIN. We are grateful to the Foundation for their contribution allowing us to extend our network to include Milwaukee's federally qualified health centers and other essential safety-net providers. As participation in WISHIN grows, all of our clients benefit."

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